Job Description:

 

Job Summary POSITION: (CALL CENTRE/ADMIN – AUSTRALIAN OUTSOURCING)

(AUSTRALIAN OUTSOURCED ACCOUNTING)

 

If you are looking for a safe and secure position in a growing company with a great working environment, please look no further.

 

IMMEDIATE START = APPLY NOW

 

Are you good at written & spoken English?

 

Are you looking to make a start in a KPO business or have prior experience?

 

If yes, please keep reading:

 

Our client is an Australian accounting firm and has been with us for a few years. Your responsibility is to communicate directly with the overseas staff,  help with answering phone calls,  be able to be a chat representative via the online chat platform for 3-4 websites owned by the single business and also help with general admin duties. You shall receive supervised training for technical aspects of your role, such as helping with bookkeeping and tax return preparation and so on.

The role involves multi-tasking and also attention to details.

 

Prior Work Experience:

If you have worked in an inbound or outbound call centre dealing with overseas customers, this will be advantageous.

 

If you have experience working in an outsourcing role, this experience will be beneficial.

 

Salary is negotiable and there are other incentives on offer too.

 

To be suitable for this role, you should ideally have:

 

  • A penchant for customer service.

 

  • Be patient and polite natured individual.

 

  • Be good at written and spoken English.

 

  • · A previous similar experience (KPO/BPO) will be highly regarded.

 

Any previous Australian outsourcing experience, will be highly regarded.

 

 

  • Should be committed, serious and devoted to your role.

 

  • Should present yourselves well.

 

In your resume please mention if you do have any of the below:

 

  • Previous Australian / US / UK call centre experience.

 

  • Previous Australian / US / UK work experience.

 

  • Any study throughout English medium School

 

  • Any Accounting/Bookkeeping experience.

 

  • Any awards, any appreciation certificates.

 

  • Experience letters

 

Overtime is paid extra and generous leave policy is on offer. Working hours of 8 hours per day.

 

DO NOT APPLY: IF YOU ARE CURRENTLY STUDYING OR LOOKING TO STUDY SOON – PLEASE DO NOT APPLY. ANYONE STUDYING CA, WILL NOT BE CONSIDERED. THIS ROLE IS FULL TIME, AY PARTTIME ASPIRANTS DO NOT APPLY.

 

The Hiring process:

 

First phone interview, then a face to face at our office in Ahmedabad with the manager.

 

Second interview via online teleconference with the overseas supervisor, if applicable.

 

This job is an early morning start and an 8 hour shift each day, located in Naranpura, Ahmedabad.

 

Job Type: Full-time

 

Contact: +91 81405 93946

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